User Privacy Policy

This Privacy Policy explains how we collect, use, store and protect personal information when you use Noxino. We take your privacy seriously and describe below the types of information we collect, how we use it to operate our services in Canada, and the choices you have about your data.

Types of Data We Collect

We collect information you provide directly and information that is generated through your use of our services. This includes account details, transactional records and technical data related to your device and activity on the site.

Personal Data

Personal data includes information you give us when registering or verifying your account - for example, name, email address, date of birth, billing and payment details, and identity verification documents when required. We also collect contact details when you communicate with support.

Technical Data

Technical data covers device and connection information such as IP address, browser type, operating system, device identifiers, language settings and location data inferred from your connection. This helps us deliver the site and keep it secure.

Transactional and Activity Data

We record transaction and activity data including deposit and withdrawal history, wager and play history, bonus balance activity, recent wins, and customer service interactions. This information is used to manage your account and to detect and prevent fraud.

How We Use Your Information

We use collected data to provide and improve our services, process payments, verify identity, respond to support requests, and personalise your experience. We may also use data for security monitoring, fraud prevention, and to comply with legal or regulatory obligations.

Data Protection Practices

We implement technical and organisational measures to protect personal information from unauthorised access, disclosure or alteration. These measures include encryption in transit, access controls, and regular security reviews. While we strive to protect your data, no system is completely secure and we encourage you to safeguard your account credentials.

Cookies and Tracking Technologies

We use cookies and similar technologies to deliver site functionality, remember preferences, analyse usage, and support marketing where permitted. You can manage cookie settings through your browser or device; disabling certain cookies may affect site features.

User Rights

You have rights over your personal information including the right to request access, correction, or deletion of your data, and to object to certain processing activities. We will respond to requests in accordance with applicable privacy laws and may require verification before taking action.

Access, Correction and Deletion

To access, correct or delete your account information, contact our support team. We will guide you through identity verification steps and process requests as appropriate. Some information may be retained where required for legal, regulatory or legitimate business purposes.

Information Sharing and Third Parties

We may share information with service providers who assist us with payments, identity verification, customer support, hosting and analytics. We require these partners to protect personal data and to use it only for agreed purposes. We do not sell your personal information.

Privacy Policy Updates

We may update this Privacy Policy to reflect changes in our practices. When we make material changes we will post an updated version on the site and, where appropriate, notify you. Continued use of the service after changes indicates acceptance of the revised policy.